Warranty & Repairs
We stand behind the quality of every piece we create. While jewelry is naturally subject to everyday wear, we're committed to helping you enjoy your Stardust & Clovers pieces for years to come.
Our Warranty
All Stardust & Clovers jewelry is covered by a 90-day limited warranty against manufacturing defects from the date of delivery.
Manufacturing defects are issues resulting from workmanship or materials under normal wear, such as broken clasps, detached components, or premature failure that is not the result of misuse, accidental damage, or normal wear and tear.
If a manufacturing defect is confirmed during the warranty period, we'll repair or replace the item, at our discretion, at no additional cost.
Our warranty does not cover:
- Normal wear and tear
- Scratches or surface wear
- Tarnishing caused by improper care
- Damage resulting from accidents, misuse, or improper storage
- Lost jewelry
- Stretched elastic caused by excessive force
- Damage caused by chemicals or harsh cleaning products
- Natural variations in gemstones or handcrafted details
Repair Services
Even after your warranty has expired, we're often happy to help.
Many repairs can be completed for a service fee. Once we receive details about your piece, we'll evaluate the repair and provide an estimate before any work begins.
If a repair is approved, we'll provide instructions for sending your jewelry to us.
How to Start a Warranty Claim or Repair
Please email support@stardustandclovers.com with:
- Your order number (if available)
- A brief description of the issue
- Clear photographs of the item from multiple angles
Including photos with your initial email helps us evaluate the issue more quickly and determine the best next steps.
A Note About Handmade Jewelry
Many of our pieces are carefully handcrafted or individually assembled. Small variations in natural stones, color, texture, and craftsmanship are part of what make each piece unique and are not considered manufacturing defects.
Our goal is always to find the best solution whenever possible, and we're committed to treating every request with care, fairness, and attention.
Contact Us
If you have any questions about our warranty or a repair request, we're always happy to help.